业务分析师:dat产品和交付专业的一部分
The product and delivery job family sits within the DDaT Profession Capability Framework. That framework sets out the skills needed for digital, data and technology roles in government.
以下是产品和交付类工作:
- 业务分析师
- 产品经理
- 交付经理
- 项目执行经理
- 服务所有者
Let’s look more closely at the role of the Product Profession at Home Office DDaT, 尤其是商业分析师.
我们的业务分析师做什么?
业务分析师s are embedded right across the Home Office in every major project, 计划, 产品与服务. 业务分析师帮助我们的团队:
分析和理解商业问题或机会
undertake research and analysis to understand how a business or business area works
确定需要改进的地方
identify and elaborate on user and business needs to enable effective design, 服务和业务变更的开发和测试
我们的业务分析师使用什么技能?
我们的业务分析师使用他们的技能, techniques and tools to deliver a wide range of services described in the following diagram:
- 包含业务分析师技能水平的表格图像.
- 图表:业务分析技能
- 成为内政部商业分析师的各种途径
There are several entry points to becoming a 业务分析师 at the Home Office. Our foundation entry routes are our 学徒制 (open to all) and Dynamic Development Schemes (open to graduates). Both of these schemes are aimed at people with no or limited business analysis experience.
We advertise our roles on Civil Service 工作 for those with varying degrees of business analysis skills and experience.
We also support people who want to start or develop a career as a 业务分析师.
We’re very proud of the work our 业务分析师s do and the way they support the Home Office in achieving its outcomes.
罗西里昂, who joined us as a 业务分析师 apprentice and has since secured several promotions to Lead 业务分析师, 描述她的角色.
大家好，我是罗西. I joined Home Office DDaT in February 2019 as an apprentice 业务分析师.
I’d been studying an English degree but quickly realised I’d prefer an apprenticeship so I could learn and become qualified while gaining hands-on experience in a specific profession. I was attracted to the Civil Service because of the supportive working environment.
我的一天是怎么过的?
On a typical day I’ll work on multiple projects within a multi-disciplinary team. 这包括确定需要完成的工作, agreeing this with the relevant business area and undertaking the business analysis in conjunction with stakeholders and users to drive positive outcomes.
I undertake stakeholder analysis, process modelling and requirements engineering. I work in an agile environment and deliver projects and services iteratively to best meet the business and user need.
我参与过备受瞩目的跨政府健康和安全项目. I’ve also led project phases for the Forensic Science Regulator and Independent Examiner of Complaints.
It’s a privilege to play a role in making positive differences to peoples’ lives every day.
持续的专业发展
The DDaT Profession Framework encourages us to manage our own continuous professional development. Through on-the-job experience and by taking up lots of opportunities to develop my skills I’ve been able to secure three promotions since my apprenticeship ended.
I’ve received encouragement from my managers to complete an International Diploma in Business Analysis and am now working towards the Advanced International Diploma in Business Analysis. I’m also completing the Home Office Advance Talent Programme to support my development as a future leader.
这不仅给了我发展业务分析师的空间, I’ve also had the opportunity to work in related specialisms such as User Research and Product Management.
为社区做贡献，并得到社区的支持
我们在DDaT中有一个完善的业务分析师社区, 由主要业务分析师网络和角色主管提供支持. 还有很多其他的社区团体可以参与. For example, some of us are members of a business process modelling working group.
One of the highlights of my work as a 业务分析师 in DDaT so far has been the opportunity to present at the International Business Analysis Conference in 2020.
被指导和指导的价值
As an apprentice I received mentoring from a colleague in another area of DDaT. 这不仅加强了我在整个公司的关系网, 但它在推动我的发展中发挥了至关重要的作用.
As this mentoring relationship had such a great impact on my learning I was keen to give something back. 在完成我的学徒生涯之后, I initiated monthly mentoring sessions for the newest intake of 业务分析师 apprentices and became the first DDaT Apprenticeship Ambassador.
Currently, I mentor colleagues who want to make the transition into the business analysis profession.
We’re publishing a series of ‘a day in the life of …’ posts from people who work in all of our technical Professions at the Home Office. You can follow this blog to hear more about what it’s really like to work in roles such as Technical Architect, 软件工程师和数据分析师.
